Privacy Policy

Version 2025-01, effective 2025-01-15

Data Protection Officer For questions about your personal data or to exercise your privacy rights, contact our Data Protection Officer at dpo@guidalia.com

This Privacy Policy describes how Guidalia collects, uses, and shares your personal information when you use our mobile application and services.

Information We Collect:

• Location data to provide nearby points of interest and connect you with guides
• Account information (name, email, profile details)
• Usage data and preferences
• Payment information for transactions
• Audio recordings when you use voice features (processed by AI, not stored)

How We Use Your Information:

• To provide and improve our services
• To connect you with guides and process bookings
• To personalize your experience
• To process payments
• To communicate with you about our services

Data Sharing:

• We share location and contact information with guides only when you book a session
• We use third-party services for payments, analytics, and AI processing
• We do not sell your personal information

Your Rights:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Control location sharing

Contact Us:

For privacy concerns, contact us at info@guidalia.com